Quik-Wire (New Connectors) Questions

What is Quik-Wire?


Beginning February, 2010, most HES and Folger Adam electric strikes and accessories will ship with a new black connector, designed to make wiring faster and easier. The new black connector on the electric strikes is a male, 3 millimeter, four-pin connector that is smaller and squarer than the previous white connector. 

Quik-Wire is the name HES chose to help discuss the connector change since it affects electric strike and accessory models across the HES and Folger Adam brands.  The reference also highlights the primary goals of the change, which is to provide a faster, more consistent and goof-proof installation experience regardless of the voltage being used.

  • For dual-voltage electric strikes, the product package will now contain two pigtail options, one pre-configured for 12V and one for 24V.
  • For single voltage products, the package will now contain either a 12V or a 24V pigtail, depending on voltage ordered.  

Note: the change does not apply to the HT1006 and HT5000 (Hi-O) hybrid electric strikes since these units have connectors specific to that system.

Are old-style accessories compatible with the new Quik-Wire version electric strikes?


Yes, most accessories with old-style white connectors are compatible with Quik-Wire version electric stikes with a simple field modification.*  The mismatch is solved by removing the connectors from both components as needed to create flying leads, and then making a direct wire connection following the wiring diagram provided in the instructions for all Quik-Wire electric strikes.  


*Some old-style accessories, such as the old-style 2001: Plug-in Bridge Rectifier and the old-style 2003: MOV are not field-modifiable because there are no leads when the connectors are removed. If you have one of these old-style accessories, for cross-compatibility with Quik-Wire products, utilize an old-style, two-pin 2007: Plug-in Pigtail Connector. The old-style pigtail connector will need to be used so that the free ends can make the connection to the electric strike, after the connector on the strike has been removed . For further questions, please call Customer Support at 800-626-7590.

Are old-style electric strikes compatible with new Quik-Wire version accessories?


Yes, electric strikes with old-style, white connectors are compatible with most Quik-Wire version accessories with a simple field modification.*  The mismatch is solved by removing the connectors from both components as needed to create flying leads, and then making a direct wire connection. For further questions, please call Customer Support at 800-626-7590.


*If you want to use the new, Quik-Wire version 2001M: Plug-in Bridge Rectifier with an old-style electric strike, please utilize a new 2007M: Plug-in Pigtail Connector. Remove the old-style, white connector from the electric strike and connect the free wire-ends to the wire-ends of the 2007M pigtail connector. Plug the black connector at the other end of the 2007M pigtail into the 2001M: Bridge Rectifier and set voltage/finish wiring as directed in the instructions included with the accessory. For further questions, please call Customer Support at 800-626-7590.

What if I still have some of the previous version products on a job site?


Other than the connector change, the Quik-Wire update does not change the fit, form or function of the HES or Folger Adam electric strikes and accessories.*  The electric strikes are compatible (with minor field modification) between the two versions and most accessories. For further questions, please call Customer Support at 800-626-7590.


*Except the 2001: Plug-in Bridge Rectifier, which has been redesigned and renamed the 2001M: Plug-in Bridge Rectifier.

Are Quik-Wire connectors compatible with ASSA ABLOY ElectroLynx connectors?


Yes, simply use a 2004M ElectroLynx Adapter. This HES accessory has a Quik-Wire connector on the strike end and the appropriate ElectroLynx connectors for interfacing to the ElectroLynx system.

Fire Rated Questions

Which HES and Folger Adam strikes are fire rated?

1006 series (3 hour frame applications) (90 minute door applications)
4500 series (3 hour frame applications)
7500 series (3 hour frame applications)
8300 series (3 hour frame applications)
9500 series (90 minute frame applications)

Folger Adam
310-2 (3 hour door and frame applications)
310-2 ¾ (3 hour door and frame applications)
310-2 ¾ OB (3 hour door and frame applications)
310-3-1 (3 hour door and frame applications)
712 (3 hour door and frame applications)
712-75 (3 hour door and frame applications)
732 (3 hour door and frame applications) 732-75 (3 hour door and frame applications)
742-75 (3 hour frame applications) (90 minute door applications)

Are Fail Safe strikes fire rated?

All HES and Folger Adam strikes are fire rated in Fail Secure operation only. By definition a fail safe strike cannot be fire rated. Some Fire Marshalls may require a Fail Safe strike, but this does mean they require a fire rated fail safe strike.

My door has a fire-rating label, but my frame does not. Do I have to use a fire-rated strike?

Unless both the door and frame are tagged with a fire label, the opening is not truly fire rated. Please check with the designated authority on your project to determine whether fire-rated equipment is required.

Can I install a fire rated strike without having the opening re-certified?

If any modification larger than a ¾” hole is made to the door/frame it must be recertified. Please check with your designated project authority for guidance. Please note that the HES 8300 fire rated strike is NFP80 compliant and does not require a hole to be cut in the frame.

Can HES provide me with a certification sheet for a fire rated opening?

Once a frame has been modified it must be re-certified by an independent agency. Please consult with your designated project authority.

Power Supply Questions

What are signs that my power supply isn’t providing sufficient amperage?

A bottom keeper failing to release may be caused by inadequate amperage at the strike. Voltage may be in the correct range, but without proper amperage the bottom keeper may not release, or there may be intermittent operation of the 9600 keeper. Verify operation with a good battery or different power supply. It may be necessary to upgrade wire size, or switch to a power supply with more amperage.

What type of power do HES electric strikes use?

All HES electric strikes use DC Solenoids only.  The 4500, 5000, and 5200 series can take AC, intermittent only.

Which power supply does HES recommend?

The power supply requirements will vary depending on the strike and the quantity and type of auxiliary devices that are going to be used. Refer to the strike installation instructions for voltage and current requirements of the electric strike. Securitron manufactures a broad line of quality power supplies. Click here for Securitron Power Supplies.

Can I use A/C power with my electric strike?

Some HES can use A/C power for intermittent operation. Refer to the installation instructions of your particular strike for voltage requirements.

How do I determine what size power supply is needed for my strike?

The power consumption for each strike is listed on the front page of the installation intructions and on the label on the back of the strike. Add this number to the total current requirement for all other components you wish to connect to the power supply and multiply that number by a minimum of 1.5. This should allow a sufficient factor of safety to power the components.

General Questions

What is the buzzing noise when the electric strike is activated?

AC power running the strike.

What ambient temperature range can my strike operate in?

Ambient temperature should be between 32°-150°F.

Is there an intrinsically safe/explosion proof strike available?

HES does not manufacture an intrinsically safe/explosion proof strike.

Can I purchase repair parts for HES or Folger Adam strikes?

HES Repair parts are not available for HES strikes. Bulk quantities of Folger Adam piece parts are available. Contact your distributor for price and availability.

If the strike is still under warranty it can be returned to the distributor from which is was purchased for replacement.

Can I send my HES or Folger Adam strike in for repair?

HES does not repair strikes. If a strike failure has occurred during the warranty period it should be returned to a distributor for a replacement.

Can a Folger Adam strike be made Fail Safe or Fail Secure in the field?

It is possible, but not usually cost effective since new parts must be purchased such as a solenoid, cam and cam spring. The strike should be returned to a distributor to be exchanged.

Are HES electric strikes polarity sensitive?

No, HES electric strikes use two leads for power with either being interchangeable for positive or negative.

Are any lubricants recommended for maintenance on HES electric strikes?

We do not recommend any lubricants because they can attract more dirt and debris into the electric strike.

Can I use any type of entry control system with HES electric strikes?

Yes, HES electric strikes will work with a variety of entry control systems, using input devices from card readers to keypads and push buttons.

Can I use HES electric strikes in double door applications?


Yes, HES electric strikes will work in a double door application with standard door thickness of 1 3/4" or greater, as long as one door is stationary. Also be sure to check the fire rating on the opening, in order to match it to an appropriate product with a UL 10C fire rating for double doors.

How do I convert an old-style 12/24 VDC strike from 12V to 24V?

If you have an electric strike with white connectors (shipped before February, 2010), follow these steps for conversion from 12V to 24V. 

  • Step 1: Cut black and violet wires and remove insulation 3/16" back.
  • Step 2: Splice black and violet wires together then cap with dolphin connector (strike side).
  • Step 3: Cap black and violet wires individually (plug side).



Can I use HES electric strikes for continuous duty?


Yes, HES electric strikes will work under continuous duty conditions, but we recommend also using a SMART Pac III™ in line with the electric strikes to extend the life of the solenoid and the electric strike.

Is it normal for HES electric strikes to heat up during continuous duty?


Yes, all electric strike solenoids will heat up, especially under continuous duty.  It is the physics of electricity.  Solenoids can reach around 140 degrees F.  Note: if the electric strike becomes too hot to touch, it is likely that there is too much voltage getting to the strike and this will cause damage to the solenoid if left unchecked.  For continuous duty we recommend using the SMART Pac III™.

Troubleshooting Tips

The electric strike does not operate properly when the door is closed.

Open the door and re-energize the electric strike.  If the electric strike operates properly with the door held open, the lockset may be pre-loading or binding the keeper of the electric strike.  "Pre-load" is any pressure applied to the keeper of the electric strike that causes it to bind.  The horizontal relationship between the lockset and the electric strike will have to be adjusted to eliminate the binding between the bolt of the lock and the electric strike keeper.

Monitoring generates improper indication (LBM, LBSM).


Check that the proper function is being monitored.  Next, check for proper engagement of mechanism with switch.  Finally, check all wiring.

The electric strike operates intermittently.


Examine the power supply or transformer to verify that the output voltage is at the listed rating.  Verify that the power source can handle the current draw of all electrical components in line with the power source.  Verify that the power wires leading to the electric strike are of a large enough gauges to handle the current requirements.  Note: drop is higher on smaller gauge.  Using a multimeter, verify that the input voltage is within the recommended limits (+-10%).  Confirm that the input voltage at the installation stie is DC or properly rectified AC.  Verify that all peripheral devices such as bridge rectifiers, SMART-Pac III, buzzers, LEDs, etc. are properly connected.  Check that the switch, key pad, etc., meet the voltage requirements for the system.

The electric strike is not re-locking or not unlocking.

Check solenoid operation to see if it is fully actuating.  Next, check to see if the keeper is returning fully.  Finally, verify that there is no debris interfering wiht any of the mechanics.