FAQS and Troubleshooting
Are old-style accessories compatible with the new Quik-Wire version electric strikes?
Are Quik-Wire connectors compatible with ASSA ABLOY ElectroLynx connectors?
Which HES and Folger Adam strikes are fire rated?
Are Fail Safe strikes fire rated?
My door has a fire-rating label, but my frame does not. Do I have to use a fire-rated strike?
Can I install a fire rated strike without having the opening re-certified?
Can HES provide me with a certification sheet for a fire rated opening?
What are signs that my power supply isn’t providing sufficient amperage?
What type of power do HES electric strikes use?
What is the 150 Latch Guard compatibility?
What is the difference between the 2001M and 2001-1?
Is the 2001-1 compatible with HES electric strikes?
When is the 2004M required?
What is the 2005M3?
Is the 2006M compatible with 12 volts?
What is the part number for replacement factory pigtails?
What is the 310-2-3 Astragal compatibility?