Troubleshooting

Quik-Wire (New Connectors) Questions

What are signs that my power supply isn’t providing sufficient amperage?


A bottom keeper failing to release may be caused by inadequate amperage at the strike. Voltage may be in the correct range, but without proper amperage the bottom keeper may not release, or there may be intermittent operation of the 9600 keeper. Verify operation with a good battery or different power supply. It may be necessary to upgrade wire size, or switch to a power supply with more amperage.

What type of power do HES electric strikes use?


All HES electric strikes use DC Solenoids only.  The 4500, 5000, and 5200 series can take AC, intermittent only.

Which power supply does HES recommend?


The power supply requirements will vary depending on the strike and the quantity and type of auxiliary devices that are going to be used. Refer to the strike installation instructions for voltage and current requirements of the electric strike. Securitron manufactures a broad line of quality power supplies. Click here for Securitron Power Supplies.

Can I use A/C power with my electric strike?


Some HES can use A/C power for intermittent operation. Refer to the installation instructions of your particular strike for voltage requirements.

How do I determine what size power supply is needed for my strike?


The power consumption for each strike is listed on the front page of the installation intructions and on the label on the back of the strike. Add this number to the total current requirement for all other components you wish to connect to the power supply and multiply that number by a minimum of 1.5. This should allow a sufficient factor of safety to power the components.

Fire Rated Questions

What are signs that my power supply isn’t providing sufficient amperage?


A bottom keeper failing to release may be caused by inadequate amperage at the strike. Voltage may be in the correct range, but without proper amperage the bottom keeper may not release, or there may be intermittent operation of the 9600 keeper. Verify operation with a good battery or different power supply. It may be necessary to upgrade wire size, or switch to a power supply with more amperage.

What type of power do HES electric strikes use?


All HES electric strikes use DC Solenoids only.  The 4500, 5000, and 5200 series can take AC, intermittent only.

Which power supply does HES recommend?


The power supply requirements will vary depending on the strike and the quantity and type of auxiliary devices that are going to be used. Refer to the strike installation instructions for voltage and current requirements of the electric strike. Securitron manufactures a broad line of quality power supplies. Click here for Securitron Power Supplies.

Can I use A/C power with my electric strike?


Some HES can use A/C power for intermittent operation. Refer to the installation instructions of your particular strike for voltage requirements.

How do I determine what size power supply is needed for my strike?


The power consumption for each strike is listed on the front page of the installation intructions and on the label on the back of the strike. Add this number to the total current requirement for all other components you wish to connect to the power supply and multiply that number by a minimum of 1.5. This should allow a sufficient factor of safety to power the components.

Power Supply Questions

What are signs that my power supply isn’t providing sufficient amperage?


A bottom keeper failing to release may be caused by inadequate amperage at the strike. Voltage may be in the correct range, but without proper amperage the bottom keeper may not release, or there may be intermittent operation of the 9600 keeper. Verify operation with a good battery or different power supply. It may be necessary to upgrade wire size, or switch to a power supply with more amperage.

What type of power do HES electric strikes use?


All HES electric strikes use DC Solenoids only.  The 4500, 5000, and 5200 series can take AC, intermittent only.

Which power supply does HES recommend?


The power supply requirements will vary depending on the strike and the quantity and type of auxiliary devices that are going to be used. Refer to the strike installation instructions for voltage and current requirements of the electric strike. Securitron manufactures a broad line of quality power supplies. Click here for Securitron Power Supplies.

Can I use A/C power with my electric strike?


Some HES can use A/C power for intermittent operation. Refer to the installation instructions of your particular strike for voltage requirements.

How do I determine what size power supply is needed for my strike?


The power consumption for each strike is listed on the front page of the installation intructions and on the label on the back of the strike. Add this number to the total current requirement for all other components you wish to connect to the power supply and multiply that number by a minimum of 1.5. This should allow a sufficient factor of safety to power the components.

General Questions

What are signs that my power supply isn’t providing sufficient amperage?


A bottom keeper failing to release may be caused by inadequate amperage at the strike. Voltage may be in the correct range, but without proper amperage the bottom keeper may not release, or there may be intermittent operation of the 9600 keeper. Verify operation with a good battery or different power supply. It may be necessary to upgrade wire size, or switch to a power supply with more amperage.

What type of power do HES electric strikes use?


All HES electric strikes use DC Solenoids only.  The 4500, 5000, and 5200 series can take AC, intermittent only.

Which power supply does HES recommend?


The power supply requirements will vary depending on the strike and the quantity and type of auxiliary devices that are going to be used. Refer to the strike installation instructions for voltage and current requirements of the electric strike. Securitron manufactures a broad line of quality power supplies. Click here for Securitron Power Supplies.

Can I use A/C power with my electric strike?


Some HES can use A/C power for intermittent operation. Refer to the installation instructions of your particular strike for voltage requirements.

How do I determine what size power supply is needed for my strike?


The power consumption for each strike is listed on the front page of the installation intructions and on the label on the back of the strike. Add this number to the total current requirement for all other components you wish to connect to the power supply and multiply that number by a minimum of 1.5. This should allow a sufficient factor of safety to power the components.

Troubleshooting Tips

What are signs that my power supply isn’t providing sufficient amperage?


A bottom keeper failing to release may be caused by inadequate amperage at the strike. Voltage may be in the correct range, but without proper amperage the bottom keeper may not release, or there may be intermittent operation of the 9600 keeper. Verify operation with a good battery or different power supply. It may be necessary to upgrade wire size, or switch to a power supply with more amperage.

What type of power do HES electric strikes use?


All HES electric strikes use DC Solenoids only.  The 4500, 5000, and 5200 series can take AC, intermittent only.

Which power supply does HES recommend?


The power supply requirements will vary depending on the strike and the quantity and type of auxiliary devices that are going to be used. Refer to the strike installation instructions for voltage and current requirements of the electric strike. Securitron manufactures a broad line of quality power supplies. Click here for Securitron Power Supplies.

Can I use A/C power with my electric strike?


Some HES can use A/C power for intermittent operation. Refer to the installation instructions of your particular strike for voltage requirements.

How do I determine what size power supply is needed for my strike?


The power consumption for each strike is listed on the front page of the installation intructions and on the label on the back of the strike. Add this number to the total current requirement for all other components you wish to connect to the power supply and multiply that number by a minimum of 1.5. This should allow a sufficient factor of safety to power the components.