- I just purchased a new HES electric strike and the connector looks different. Why the change?
Beginning February, 2010, most HES and Folger Adam electric strikes and accessories will ship with a new black connector, designed to make wiring faster and easier. The new black connector on the electric strikes is a male, 3 millimeter, four-pin connector that is smaller and squarer than the previous white connector. We are calling this change Quik-Wire.
- For dual-voltage electric strikes, the product package will now contain two pigtail options, one pre-configured for 12V and one for 24V.
- For single voltage products, the package will now contain either a 12V or a 24V pigtail, depending on voltage ordered.
Note: the change does not apply to the HT1006 and HT5000 (Hi-O) hybrid electric strikes since these units have connectors specific to that system.
- Did HES accessories change as well?
Beginning February, 2010, most electrical accessories now have a black, four-pin female connector on one end that plugs into the four-pin male connector on the Quik-Wire electric strikes.* The other end has a black four-pin male connector that plugs into the 12V or 24V wiring pigtail provided with every Quik-Wire electric strike.
These updated, Quik-Wire accessories (all of which now end in "M") include:
*Electrical accessories with no connectors will have no change to either name or wire-ends:
- 2001-1: Wire-in Bridge Rectifier
- 2002: Universal AC Transformer
- 2002P-24: AC Plug-in Transformer
- I don't see the name Quik-Wire on the box. Is this a product name?
Quik-Wire is the name HES chose to help discuss the connector change since it affects electric strike and accessory models across the HES and Folger Adam brands. The reference also highlights the primary goals of the change, which is to provide a faster, more consistent and goof-proof installation experience regardless of the voltage being used.
Beginning February, 2010, the Quik-Wire version will be the HES standard.
- What is the difference between the previous version product and a Quik-Wire version?
The differences fall into three categories: connector, product packaging and instructions.
The previous connector was a white, two-pin connector. For dual-voltage strikes, the default wiring was 12V. To change to 24V configuration, the connector had to be cut off and the wires had to be spliced or terminated as appropriate for connection to accessories or the electrical system wiring stubs. No pre-configured wiring pigtail was provided for 24V use.
New Quik-Wire version electric strikes and accessories have a black, four-pin connector. Each electric strike package now contains 12V and/or 24V wiring pigtails and instructions for installation. A wiring diagram is also provided so wiring can be completed if the connector has been removed. Once the installer has selected the appropriate 12V or 24V wiring pigtail and connected it to the electrical system, the electric strike simply plugs into the pigtail connector.
Quik-Wire electric strikes are plug-and-go. These changes are geared toward saving steps for the installer, eliminating the need to remove connectors or strip and splice solenoid wires.
- Are old-style accessories compatible with the new Quik-Wire version electric strikes?
Yes, most accessories with old-style white connectors are compatible with Quik-Wire version electric stikes with a simple field modification.* The mismatch is solved by removing the connectors from both components as needed to create flying leads, and then making a direct wire connection following the wiring diagram provided in the instructions for all Quik-Wire electric strikes.
*Some old-style accessories, such as the old-style 2001: Plug-in Bridge Rectifier and the old-style 2003: MOV are not field-modifiable because there are no leads when the connectors are removed. If you have one of these old-style accessories, for cross-compatibility with Quik-Wire products, utilize an old-style, two-pin 2007: Plug-in Pigtail Connector. The old-style pigtail connector will need to be used so that the free ends can make the connection to the electric strike, after the connector on the strike has been removed . For further questions, please call Customer Support at 800-626-7590.
- Are old-style electric strikes compatible with new Quik-Wire version accessories?
Yes, electric strikes with old-style, white connectors are compatible with most Quik-Wire version accessories with a simple field modification.* The mismatch is solved by removing the connectors from both components as needed to create flying leads, and then making a direct wire connection. For further questions, please call Customer Support at 800-626-7590.
*If you want to use the new, Quik-Wire version 2001M: Plug-in Bridge Rectifier with an old-style electric strike, please utilize a new 2007M: Plug-in Pigtail Connector. Remove the old-style, white connector from the electric strike and connect the free wire-ends to the wire-ends of the 2007M pigtail connector. Plug the black connector at the other end of the 2007M pigtail into the 2001M: Bridge Rectifier and set voltage/finish wiring as directed in the instructions included with the accessory. For further questions, please call Customer Support at 800-626-7590.
- Why did HES make this change to Quik-Wire connectors?
HES made this change based on end-user feedback, product trends and analysis of repair returns. We anticipate that this product improvement will speed installation and help prevent issues caused by previous difficulties with voltage conversion in the field.
- I was happy with the old version products. Can I still get some of those instead?
During a brief transition period, some of the previous version may remain in stock at distributors or on job sites. However, beginning February, 2010, HES will fill all orders with new Quik-Wire version products and will no longer manufacture products with the old, white two-pin connectors.
- What if I still have some of the previous version products on a job site?
Other than the connector change, the Quik-Wire update does not change the fit, form or function of the HES or Folger Adam electric strikes and accessories.* The electric strikes are compatible (with minor field modification) between the two versions and most accessories. For further questions, please call Customer Support at 800-626-7590.
*Except the 2001: Plug-in Bridge Rectifier, which has been redesigned and renamed the 2001M: Plug-in Bridge Rectifier.
- Are Quik-Wire connectors compatible with ASSA ABLOY ElectroLynx connectors?
Yes, simply use a 2004M ElectroLynx Adapter. This HES accessory has a Quik-Wire connector on the strike end and the appropriate ElectroLynx connectors for interfacing to the ElectroLynx system.